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Frequently Asked Questions

Are Sliding Scale Rates Available?
Limited sliding scale spots are available at Peace, Love and Light. Inquire to check for availability. Priority is given to individuals with limited income and those without insurance.

How Often Should I be Coming in?
The frequency of sessions is based on each client's preference and needs. Many start with weekly or biweekly sessions in order to maintain progress and may space them out as they see fit. Clients are encouraged to trust their instincts and select what is best for them.

How Long are the Sessions?
The most common session length is 60 minutes. However, 30-minute or 75-minute sessions can be arranged if and when necessary.

Where do sessions take place?

We are able to offer virtual sessions through the Jane App video platform or via telephone. Depending on the type of session that is taking place and what feels most comfortable for the client; sessions may take place anywhere within the community and in some instances at your own home. Location will always be discussed prior to the appointment.

What should I expect during my first session?  
During your first session, we will discuss your goals and concerns, and I will gather some background information to better understand your needs. This is also an opportunity for you to ask any questions you may have about the process.

Is there a specific approach or method used in therapy?  
We employ a range of evidence-based therapeutic methods, each customized to meet the distinct needs of the individual. This ensures that we are able to meet the unique needs of any person in their specific situation.


How do I purchase or make payments?
Payments for services can be made using the Jane App with a credit card. Email transfers are also accepted. 

What is your cancellation policy
Our scheduling is facilitated by a 48-hour cancellation policy. Any sessions missed due to weather will be rescheduled.

Insurance Claims
If you have a benefits plan, some may cover all or part of therapy sessions provided by a Registered Social Worker (RSW). If you have access to OAP, our services are covered also. We recommend contacting your insurance company to confirm coverage for social work services. Additionally, you may be able to claim therapy as a medical expense for tax purposes.

What is the Jane App and do I have to use it?
Jane App is an all-in-one practice management tool designed to streamline your healthcare experience. With Jane, you can easily book appointments, access your treatment history, and communicate with your healthcare provider, all from one secure platform. Our user-friendly interface ensures that managing your health care is as simple as clicking a button. Yes, in order to purchase and conduct your sessions you can join us on Jane to take control of your health journey with convenience and ease!

What are my next steps how do I connect with you?
Submit your contact details below. We will be in touch to set up a 15-minute free phone consultation to see if Peace, Love and Light is the perfect match for you.

Contact Us

Location:

We work all around the Greater Toronto Area. 

Email:

info@peaceloveandlight.ca

Please feel free to reach out with any questions you may have or to book a free 15 min consult.

Contact Form

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